Pat on the Back

www.patontheback.net

Orders available for pickup at Calendar of Events, or shipped directly to you.  NO Fountain Hills pickup option.

Speed of shipment for in stock items In stock items are usually shipped within one business day. Expect your Pat on the Back shipping notification from USPS.COM, UPS.COM OR FEDEX.COM with their name in the subject and from fields.

Speed of shipment for custom handcrafted products If you need your handcrafted items created more quickly than my standard production time, from September through December (up to three weeks before shipping), simply add RUSH to your cart, in the speed you need, for EACH made-to-order item in your order. Rush is not needed for ready-to-ship items - generally those with an "Add to cart" button. Custom handcrafted items generally have a "Pre-order" button.

Confirmation e-mails are automatically sent by the shopping cart when you submit your order. Make sure your email is one you have access to!

When you've bought the last piece of a fabric, you'll only be charged for what is shipped. For example, if there’s only .333 yard available, you’ll be charged for .333 yard - not .5 yard.

Express Deadline: Orders received by noon, MST are shipped within one business day of receipt and processing.

Refund policy
Exchange SALEABLE merchandise in person, or shipped at your expense with delivery confirmation. Email me with any questions BEFORE you purchase. No refunds nor exchanges on custom orders, cut fabric, and some other items. Please note the word EXCHANGE - money will not be refunded.

Samples
Please order half yards of fabric if you would like a sample of a fabric.

Sales Tax
Sales tax is collected when orders are delivered within Arizona, and also when orders are taken in person, and remitted to local tax districts. When Pat is outside AZ, she collects & remits taxes to the tax authority where she is temporarily located. Sales tax is not collected when products are shipped from Arizona to another state. Sales tax is not charged on shipping/handling charges.

Custom bolt/wholesale orders
Contact Pat for availability, and custom shipping charges. Actual shipping/handling charges will apply, and may be less than shown in the shopping cart

How to order from Pat on the Back

  1. Secure on-line ordering: Shop at Pat on the Back as you would on any secure site. See our privacy page for security.
  2. Products/fabrics in person: Most retail locations allow you to use cash, check, money order, debit/credit MC/Visa/Amex/Discover. Click Calendar to see Pat events, and maps.
  3. Call-in or email your order to Pat: Add anything to your cart to see Pat's phone number (Monday - Saturday 8 - 5 MST). Click contact Pat to send an e-mail with your phone number and best time to reach you. E-mails with nothing in subject lines are assumed to be SPAM and automatically deleted.

Payments Accepted
We accept all major credit cards,PayPal, money orders, checks.

Pat on the Back
P.O.Box 19292

Fountain Hills, AZ 85269-9292

INTERNATIONAL ORDERS
Pat is NOT responsible for, nor is not aware of any additional taxes, fees, tariffs, or any other charges on International orders at your destination. Please make sure you are fully informed about any charges once your order reaches you. When you choose flat-rate or any other priority service, you are responsible for any loss due to postal service errors unless you have agreed to insure your parcel. Generally, parcels are insurable and trackable with the Express Service from the USPS. By placing your order you have acknowledged this responsibility. I have not yet had any international losses.
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We reserve the right to correct any typo or misprint related to, but not limited to products, product availability, product descriptions and/or product pricing. All prices are in US Dollars. Prices and policies are subject to change at any time without prior notice and all listed items and SALE prices are subject to stock on hand